When you’re facing disaster – be it an auto accident, costly home repair it’s critical that your insurance company to be in your corner.
Unfortunately not all insurance companies are created equally.
Some companies stand by their customers according to their policy limits. Other companies will attempt to run away from their customers problems. They know that with enough time and red tape many people will give up and the insurance company won’t have to pay out a dime.
The California Department Of Insurance investigates consumer complaints about insurance companies. Many of these complaints are about companies not paying on insurance settlements that the consumer felt their policies were covered.
Not all of these complaints are justified though.
This PDF shows that while some companies have as few as 1 justified complaint per 100,000 policies other companies have as many as 47 per 100,000 policies.
If an insurance company with 47 complaints per 100k of policies written and they’re insuring a million people that’s a whopping 470 justified complaints. That can be devastating if a person was involved in an auto accident and they are facing a 200k insurance settlement to cover bills and expenses.
They paid for their policy but now find themselves alone. If you find yourself in this situation it might be worthwhile to seek out a good attorney.
Lets take a look at how the California Department of Insurance has ranked the top 10 large auto insurance companies and the bottom ten based on justified consumer complaints.
The ratio is based off of complaints per 100,000 policies the company has written.
Here are the ten best companies with the fewest justified complaints.
|’15 Rank||Company Name||2015
|Justified Complaint Ratio||Number of Justified Complaints|
|1||Garrison Prop & Cas Ins Co||104,110||1.0||5.6||2.6||1||5||2|
|2||Allied Prop & Cas Ins Co||136,249||1.5||2.9||0.7||2||4||1|
|3||Progressive Direct Ins Co||119,804||1.7||1.7||0.9||2||2||1|
|4||Interins Exch Of The Automobile Club||2,111,001||1.8||1.3||1.5||37||27||31|
|5||Allstate Northbrook Ind Co||1,758,868||2.2||0.0||new||38||0||0|
|6||Farmers Specialty Ins Co||83,102||2.4||0.0||new||2||0||0|
|7||Amco Ins Co||285,881||2.4||1.4||1.1||7||4||3|
|8||Mercury Ins Co||1,558,139||2.8||2.1||0.9||44||33||15|
|9||Amica Mut Ins Co||68,875||2.9||0.0||3.1||2||0||2|
|10||Farmers Ins Exch||1,220,641||3.3||2.1||3.0||40||23||30|
|Most Justified Complaints|
|40||Nationwide Ins Co Of Amer||121,299||12.4||7.6||3.4||15||9||4|
|41||Hartford Underwriters Ins Co||223,079||12.6||6.6||3.7||28||15||8|
|42||Geico Cas Co||153,005||13.1||11.7||1.6||20||15||2|
|43||Allstate Ins Co||88,868||14.6||4.3||1.7||13||14||6|
|44||Loya Cas Ins Co||246,715||15.4||5.3||5.4||38||12||12|
|45||Alliance United Ins Co||771,805||15.9||13.0||5.3||123||84||25|
|46||Victoria Fire & Cas Co||82,959||16.9||12.4||8.8||14||11||8|
|47||Allstate Ind Co||163,285||20.8||3.3||2.2||34||52||36|
|48||Integon Natl Ins Co||113,337||26.5||23.2||16.5||30||24||19|
|49||Access Ins Co||325,119||27.1||18.9||11.7||88||61||44|
|50||Anchor Gen Ins Co||78,803||47.0||26.8||22.3||37||21||14|